The Help Desk

I recently read an article in the Technology section of The Virginian-Pilot and found some very helpful information that I wanted to share on my blog.  These are a couple of excerpts from the article “The Help Desk Problems Solved Here.  The Most Asked Questions of the Year” by Bill Husted.
Should I turn off my […]

Upcoming STAR Training Sessions

STAR Training Sessions for the 2nd Semester have been placed in your mailboxes and you can also view them by clicking on the Calendar tab above.  These training classes are NOT mandatory…you will receive 1 STAR point and 1 Recertification point for attending each the hour long sessions.Training sessions taught by other ITRTs at other […]